Matteo’s tone grew firm.
“Explain everything.”
And Mara did.
Slowly. Uneasily. But truthfully.
She worked as a patient-support coordinator at St. Catherine’s Medical Center, where Nico and Liana’s son had received treatment.
Three weeks earlier, a software update had caused a serious computer failure, disrupting the hospital’s admissions system.
For almost six hours, employees relied on paper records.
Most information was eventually recovered.
Some records remained incomplete.
Mara had been helping verify patient identification details after the outage.